Last updated: October 4, 2026
This Privacy Policy describes how Health Educational Media (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website healtheducationalmedia.com (the “Service”). We are committed to protecting your privacy.
1. About Us
Health Educational Media is a digital educational marketplace serving students, faculty, and health science institutions across India. We operate a multi-vendor platform under the brand promise “Learn • Buy • Sell • Grow.”
Contact: healtheducationalmedia@gmail.com
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, course/institution details when you register as a student, faculty, or vendor
- Payment Information: Processed securely by Razorpay. We do not store full card numbers or CVV on our servers.
- Vendor Information: KYC details, bank account information, PAN, GST (if applicable) for sellers on our marketplace
- Communications: Messages sent to us via contact forms, email, or chat
- Lead Capture Forms: Email, name, and course interest when subscribing to free resources
2.2 Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time spent, referral source (via Google Analytics 4)
- Cookies and similar tracking technologies
- Behavioral analytics via Microsoft Clarity (where enabled)
3. How We Use Your Information
- To create and manage your account
- To process orders and deliver digital study materials
- To process vendor payouts (via Razorpay)
- To send order confirmations, download links, and transactional emails
- To send marketing emails (only with consent, with unsubscribe option)
- To improve our Service through analytics
- To respond to customer support queries
- To comply with legal obligations under Indian law
4. Payment Processing
All payments are processed by Razorpay Software Private Limited, a PCI-DSS compliant payment gateway. We do not store your complete card details. Razorpay’s privacy policy applies to payment data: razorpay.com/privacy
5. Third-Party Services We Use
- Google Analytics 4 – traffic analysis
- Google AdSense – displays ads on blog pages
- Google Search Console – search performance
- Razorpay – payment processing
- Hostinger – web hosting
- Brevo (if subscribed) – email delivery
6. Cookies
We use cookies for essential site functionality (login, cart), analytics, and advertising. You can disable cookies in your browser settings, but some features may not work correctly.
7. Data Sharing
We DO NOT sell your personal data. We share only with:
- Vendors you purchase from (name + email for order fulfillment)
- Payment processors (Razorpay) for transaction processing
- Service providers under confidentiality agreements
- Legal authorities when required by Indian law
8. Data Security
We use SSL encryption, secure hosting, and regular security updates. However, no internet transmission is 100% secure. You use the Service at your own risk.
9. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account
- Opt-out of marketing emails anytime
- Download a copy of your data
To exercise any right, email: healtheducationalmedia@gmail.com
10. Children’s Privacy
Our Service is intended for health science students (typically 17+). We do not knowingly collect data from children under 13. If you believe we have, please contact us for immediate deletion.
11. Data Retention
We retain personal data as long as your account is active or as needed to provide services. Order records are kept for 7 years for tax/legal compliance (Indian law requirement).
12. International Transfer
Your data is stored on servers in India (Hostinger). We do not transfer data outside India without your consent.
13. Changes to This Policy
We may update this policy. Material changes will be notified via email or site banner. Continued use after changes = acceptance.
14. Grievance Officer
As required by India’s IT Rules 2021:
Grievance Officer: Health Educational Media
Email: healtheducationalmedia@gmail.com
We respond to grievances within 15 days.
15. Contact Us
For any privacy-related questions:
Email: healtheducationalmedia@gmail.com
Website: https://healtheducationalmedia.com